Managed IT Services

Doing more with less is a fact of life for companies of all sizes: more network traffic, more data, more need for mobility and security, with dwindling resources to handle it all.

Marcum Technology’s managed services solution is a dependable, 24/7 technology solution that lets you concentrate on your business while Marcum’s professionals efficiently handle all things tech, so you don’t have to.

In today’s business environment, increasingly CIOs are expected to drive innovation and revenue. With Marcum’s Managed Services, your IT department can focus on more strategic, high-impact initiatives that drive business growth, while entrusting essential but routine IT tasks to Marcum’s remote IT services team. You’re able to accomplish more without adding additional IT staff.

Ours is a proven service delivery platform that ensures your IT environment operates smoothly and efficiently. We provide help desk support, network monitoring and patching, security, data protection and other services to your business with committed levels of assurance, reliability and high availability.

Don’t simply manage to get by. Manage for greater success with Marcum Managed IT Services. For more information, contact [email protected].

Marcum's Managed IT Services

Now more than ever, it is important to have confidence in the MSP you choose. With heightened security concerns and companies undergoing employee restructuring, having an MSP with a proven success record is key for your peace of mind. That’s why clients put their trust in Marcum Technology.

At Marcum Technology, our approach is simple – we offer full-service MSP solutions, backed by a network of esteemed professionals in the field, dedicated to being your reliable resource for Managed IT.

For one flat monthly fee, you receive:

A stable, safe and secure IT environment with improved network performance.
A flexible, easily scalable system, able to grow with your business.
World-class technical support, solving day-to-day IT issues.
Systems focused on broader business collaboration.
24/7 continuous Dark Web monitoring.
Predictable monthly expenses.

Marcum Technology’s Managed IT Services Solution

A robust, proven service delivery platform you can trust.
Complete control when you need it, complete confidence all of the time, with weekly reports and real-time alerts.
High performance and reliability backed by service level agreements.
Flexible, scalable services provide as little, or as much, help as you need.
Trained technicians with high-level certifications across the industry’s leading solutions and products.
A secure computing environment that ensures critical business data and systems are always protected.
24/7 monitoring and support means fewer disruptions and faster bug fixes.
Upgrade hardware and software without disrupting network performance or putting critical projects on hold.

IT MSP Assessment Checklist

Make Informed Decisions with the Right Information at Your Fingertips

Our IT MSP Assessment Checklist is a curated tool designed to simplify the selection process, ensuring that you partner with an MSP that aligns perfectly with your organization’s needs and objectives.

By downloading this resource, you’ll have access to:

A list of essential questions to ask prospective MSPs
A breakdown of service capabilities to look for
An assessment of customer service and support standards
Evaluation of contractual elements and service level agreements (SLAs)
Guidance on comparing pricing models and total cost of ownership

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Marcum's Managed IT Service Offerings

If any of this sounds familiar, it’s time to connect with us:

You have outgrown your current MSP, and they cannot fulfill your business needs anymore.

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Outgrowing your MSP is a great sign for business growth, but the reality is that you’re risking time delays and obstructions to the work environment once you hit that threshold. Transitioning to an MSP that offers more support and opportunities for continued growth without disruption of service is a smart business decision.

You have trouble keeping up with compliance changes or regulatory updates.

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This goes hand and hand with outgrowing your current MSP. Your business vertical or industry has growing demands for compliance and the success of your business is dependent upon keeping your reputation in good standing.

Your endpoints aren’t properly protected, and you don’t have the capacity to proactively monitor for potential security threats.

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Knock on wood – but if your system has a security breach, how quickly is your team able to respond without disrupting daily business performance? That’s where our Network Monitoring and Endpoint Detection & Response Solution services come into play. Our team will not only notify you of an alert, but they will conduct the necessary actions to keep your data secure.

Your team has limited bandwidth.

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Is your team overworked or are you missing systems in place to help make their productivity more efficient? Our Co-Managed IT Services provide an option for us to be an extension of your current IT team. Not only will we fill the gaps, but we provide the expert back-up if your employee goes on vacation, gets sick, leaves the company, or worse…

You have a team that has limited knowledge in IT solutions.

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We get it, budgets are tight, and you don’t have the resources to hire a whole IT team in-house. Easy solution? Outsource your IT to us. Our team has a breadth of knowledge from years of combined professional experience that you can leverage on your path to success for the fraction of the cost it would take to hire another employee in-house.

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