Marcum Technology’s Infrastructure Group Helps Financial Services Firm Shift to a More Strategic Approach
I have to say that I can sleep better at night knowing that Marcum Technology is there watching over our environment.
— Chief Operating Officer
ABOUT THE CLIENT
Based in Connecticut, our client provides a suite of highly specialized products and services, including advice on corporate strategy and capital markets, operational support, and more. The company is known for innovating fintech products and services for companies in the financial services, investment management, credit, and government sectors; and in the legal profession.
HOW WE HELPED
After assessing the IT environment to understand our client’s unique needs, Marcum Technology’s team, including a solution architect, dedicated project manager, and subject matter experts (SMEs), worked collaboratively with the client to design the right solutions to meet current and future needs.
To address the company’s infrastructure needs, Marcum’s team migrated and upgraded the client’s virtual machines to Marcum Technology’s Infrastructure as a Service (IaaS) solution, which ensures current and future computer and data storage needs will be met. Marcum’s IaaS provides this growing company with a stable IT infrastructure that’s easily scalable to accommodate future growth.
Marcum assessed the company’s backup and disaster recovery needs to ensure business continuity following a disaster or business interruption. To relieve the company of those worries, Marcum Technology’s Service Desk now supports the client’s day-to-day operations. In addition, Marcum implemented a 24x7x365 solution to monitor and manage the new environment through our Network Operations Center. This means the client never has to worry about infrastructure equipment failing in the middle of the night without notification, or having to keep up with operating system and security patches. It also enables the company to access Marcum SMEs–without the cost of staffing an internal department. And, to ensure full transparency into the company’s IT environment, Marcum provides regular reporting and quarterly business reviews and the opportunity to work with Marcum Technology SMEs on new initiatives, all as part of the overall solution.