Securing the Future: How a Non-Profit Elevated Their IT Operations with Marcum Technology’s Comprehensive Strategy and 24/7 Support
Marcum Technology’s MSP services have been exceptional and the cornerstone of our IT operations in more than 70 countries. From meticulous device enrollment to swift troubleshooting and strategic endpoint management, Marcum Technology’s dedicated team has ensured a harmonious partnership. We wanted the gold standard from our Managed Service Provider, and Marcum Technology gave it to us through collaboration with our device provider, adept handling of IT projects and insightful cybersecurity recommendations.
ABOUT THE CLIENT
The Client is a disaggregated data collection, analysis, and crisis mapping project. The Client collects information on the dates, actors, locations, fatalities, and types of all reported political violence and protest events around the world. The Client team conducts analysis to describe, explore, and test conflict scenarios, and makes both data and analysis open for free use by the public.
Having decided that they have outgrown internally managing and supporting their IT operations and support, Client was seeking a go-to partner who can provide a comprehensive technology strategy and consulting advice as well as help secure, modernize and support its systems and technology stack.
HOW WE HELPED
Marcum Technology began by performing a comprehensive assessment of the entire IT environment to understand the current state of the client’s technology systems, with an eye towards security, support and future computing needs. Once completed, the Marcum Technology team worked collaboratively with the client to design the right security and support solutions to meet current and future needs.